Seminar title:   First Time Counsellor

Duration:         One day (non-residential)

 Course Content

                  

    1    THIS SEMINAR demonstrates how the counselling approach improves results at work

    2    How to spot if people have personal pressures that affect their work performance

    3    How to set up a confidential counselling session with staff members or colleagues

    4    How to build rapport and trust with people who think that ‘nobody can help me’

    5    How to help people to restore their personal ‘drive’ and their work performance

    6    How to deal confidentially with people who report the problems of others

    7    How to structure a counselling session so that outcomes are achieved

    8    How to manage people who have been bereaved

    9    How to deal people who are depressed at work

  10   How and when to refer people to an expert.